Tag: Right Party Contact
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Reach. Recover. Repeat. The Future of Digital Debt Collection
The omnichannel illusion is real; more channels don’t always mean more reach, especially when none are guaranteed to deliver. That’s the trap many digital debt collection strategies fall into: layering email blasts, SMS campaigns, even outbound calls, assuming something will stick. On paper, it looks airtight. Yet, repayment rates hover, right-party contacts lag, and NPLs…
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Right Party Contact (RPC): The Secret to Higher Collection Success
Home In the collections world, achieving a high Right Party Contact (RPC) rate is critical. It directly impacts the effectiveness of collection campaigns, recovery rates, and the overall efficiency of the debt recovery process. But as any collections professional knows, reaching the right person at the right time isn’t always easy. That’s why improving your…