Tag: Device lock for delinquent customers

In device financing, device lock is often seen as the primary risk control tool.Missed payment? Lock the device.Payment resumes? Unlock it. This model has enabled lenders to confidently extend credit to new-to-credit and thin-file customers while protecting the financed asset. But customer expectations are evolving. Borrowers today expect clarity, timely reminders, and fair, empathetic communication,…